Frequently Asked Questions
Everything you need to know about BN3TH apparel and your order.
What makes BN3TH underwear different from others?
Our patented MyPakage Pouch Technology™ provides unparalleled support and comfort, keeping everything in place without the need for shifting or adjusting throughout the day.
How do I find the right size for me?
We recommend referring to our comprehensive Size Guide found on each product page. If you are between sizes, we generally suggest sizing up for a more relaxed fit or sizing down for a compression feel.
What is your return policy?
We offer a 30-day return window for unworn, unwashed items in their original packaging. Please note that for hygiene reasons, underwear that has been tried on or removed from the box cannot be returned.
How long does shipping take?
Standard shipping typically takes 3-7 business days depending on your location. Expedited shipping options are available at checkout if you need your gear sooner.
How should I care for my BN3TH products?
To maintain the longevity of the fabric and technology, we recommend machine washing on a cold, gentle cycle and hanging to dry. Avoid using bleach or fabric softeners.
Do you ship internationally?
Yes, we ship to many countries worldwide. International shipping rates and delivery times vary by destination and will be calculated at the time of checkout.